Understanding Your Social Media Investment and Strategy

by Carol Cole-Lewis on September 21, 2009

This article, found in today’s Computerworld, tells you three things:

  1. Having a Facebook and Twitter account is not a strategy for social media
  2. You must know what you want to accomplish through the use of social media
  3. Small companies probably have a different strategy than larger ones.

There’s also a very simple report on ROI (Return On Investment) that shows you what you can track and how your business can measure social media success.

Read the entire article here: One company’s ROI tally for social media.

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